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SANTEN'S VALUES

Santen's original interpretation of a passage from chapter 22 of Zhongyong (The Doctrine of the Mean) by Confucius, meaning "exploring the secrets and mechanisms of nature in order to contribute to people's health."

We think carefully about what is essential,

Decide clearly what we should do, and act quickly

MISSION STATEMENT

By focusing on ophthalmology, Santen develops unique scientific knowledge and organizational capabilities that contribute to the well-being of patients, their loved ones and consequently to society.

ORGANIZATIONAL
PRINCIPLES

Vision-Driven

Aiming to create unparalleled value for all of our stakeholders and consequently to achieve sustainable growth, Santen develops a long-term vision, and designs and implements strategies to achieve the vision.

Customer Perspective

Santen concentrates on improving the QOL of patients and their loved ones, and encourages solid and practical discussion to achieve this goal.

Creativity and Innovation

Santen not only creates tangible products but also innovative services and processes. Santen encourages the development of innovations through actively learning and applying the best-practices in the world.

Employee Growth

Santen supports employee growth through encouraging employees to understand and act in line with Santen's Core Values and Individual Action Principles.

Harmony with Society

Santen has social responsibilities as a corporate citizen, and acts ethically and in harmony with society in all business operations.

INDIVIDUAL ACTION PRINCIPLES FOR EACH EMPLOYEE

Integrity and Trust

As a responsible member of society, we do our work sincerely and maintain the trust of people around us, including co-workers, customers, partners and other stakeholders.

Customer-Oriented Thinking

We always consider the perspective of patients and their loved ones in setting our targets and goals.

Expertise

We actively develop special expertise and professional skills in order to address issues we face in our work.

Innovation

We are not hesitant to make changes; we continuously propose improved ways of doing our work and quickly implement those innovations.

Collaboration and Cooperation

We respect the diversity of people, and through collaboration and cooperation among people with diverse backgrounds, we improve the quality of our work and achieve customer satisfaction.